Privacy Policy

GDPR Privacy Policy

Welcome to Excel in Property Limited’s Privacy Policy.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or purchase products or services from us, and tell you about your privacy rights and how the law protects you.


WHO WE ARE

Excel in Property Limited is a company limited by shares registered in England under company number 12339828 whose registered office is at 89 High Street, Hadleigh, Ipswich, Suffolk IP7 5EA.

We provide consultancy services, and educational products and training to businesses, private clients and individuals.


THE DATA WE COLLECT ABOUT YOU

In order to provide you with our services or products, we require personal information including names, email addresses and other contact or payment information. Where necessary, additional documentation is collected for Anti-Money Laundering or or other relevant purposes. This information is collected directly from the client, social media platforms or third parties.


HOW IS YOUR DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity, contact and financial data by filling in any forms or corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you

  • submit an order to purchase goods and or services from us
  • request marketing to be sent to you
  • give us feedback or contact us

Automated technologies or interactions. As you interact with our website we may automatically collect data about your browsing actions and patterns.


HOW WE USE DATA

Data is collected for the purposes of providing the service and or product, or for related compliance.

We may use it in order to:

  • verify your identity for security or compliance purposes
  • sell products or services to you
  • provide you with our services
  • provide you with suggestions and advice on products, services, and how to obtain the most from using our website


DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with parties as is required to provide you with the product or service you have purchased from us, or for legal reasons.

All data is stored in a cloud-based storage platform. We will retain your data only for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes or satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe it is necessary to do so.


YOUR LEGAL RIGHTS

If we hold any of your personal information, your rights are as follows:

  • The right to access
  • The right to be forgotten
  • The right to object

If you would like to exercise these rights, please submit a request to our Data Protection Officer at dpo@excelinproperty.com. Proof of identity will be required before any information can be released.


HOW TO COMPLAIN

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom’s (“UK’s”) regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Please contact our Data Protection Officer by emailing dpo@excelinproperty.com.


CHANGES TO THIS PRIVACY POLICY

From time to time we may amend the way in which we process personal data. This may lead to changes in how we collect and/or use your personal information.

We may amend the terms of this Privacy Policy at any time but if this is material, we will endeavour to notify you. Please check this page periodically as your subsequent use of this Website or submission of personal information to us following any such changes will be deemed to signify your acceptance to the changes.


CONTACT

If you have any queries relating to this Privacy Notice, please contact us by e-mail at: dpo@excelinproperty.com

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